Studio Rental Cancellation Fee

Studio Rental Cancellation Fee

30.00

Cancellations that are made less that 24 hours before the scheduled time will result in a $30 fee to cover operating costs

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Foci MCGA Studio Rental Policy: CANCELLATION or MODIFICATION OF HOT SHOP RENTAL

• Blow slots must be cancelled more than 24 hours before the scheduled time. There is no cancellation fee if canceled within this time.

• To cancel a scheduled time, Renters may call the studio and cancel with the staff or login in to cancel if before the 24-hour minimum. If you cannot reach staff by phone, leave a voice message and email the Director of Studio Operations

• Cancellations that are made less than 24 hours before the scheduled time will result in a $30 fee to cover operating costs.

• To cancel a blow slot that is less than the required 24-hour notice, the Renter will need to call the studio and cancel with the staff. If you cannot reach staff by phone, leave a voice message and email the Director of Studio Operations.

• In the event a renter does not cancel their reservation and fails to notify the studio, they will be billed for the full amount of their rental reservation.

• Modification of slot during the scheduled time

o Renters are welcome to work longer than their scheduled blow slot if there is no scheduled slot afterwards and with staff permission. The staff decision is dependent on time and resource availability.

o Additional tools and equipment that may not have been part of the original reservation may be added during the blow slot if the tools and equipment are available. Renters must check with staff and will be required to pay the additional rental of tools and equipment at the end of the blow slot.

• Renters are required to assess the level of glass and quality. Renters should understand that due to the variety of programming, the latter may be impacted. Staff should be able to inform the Renter of the status of glass quality and level.

• Renters may cancel or shorten their blow slot, without penalty, during their scheduled time due to poor glass quality or malfunctioning equipment at the Discretion of the Director of Studio Operation or Studio Technician. Renters who cancel or shorten a blow slot without staff permission will be billed for the full amount of their rental reservation.

• Further questions and concerns regarding the glass quality should be directed to the Director of Studio Operations.